Commonly Asked Questions
Kueh storage instructions
Store at room temperature below 26 Degree Celsius, away from direct sunlight. To be consumed by 8pm of purchased date. If stored in refrigerator chiller section, rice base kueh should be re-steamed for 4-5 minutes to regain soft texture.
Hot food storage instructions
To be consumed within 2 hours of receiving item. Remove items from thermal bags immediately upon receipt. Store in the chiller if it is to be consumed after 2 hours, and reheat according to the storage instructions provided.
Add $12 to have your food delivered sent directly from our kitchen in one hour slots. If you order hot food, you can ensure that your food is still warm when you select this option.
Pastries storage instructions
Best consumed within the same day at room temperature to ensure softness of sponge and filling. Leftovers can be stored in the chiller for 2 days.
Orders below $80, $12 delivery charge applies (Time range: 1030am to 130pm OR 330pm to 630pm)
Free delivery for orders above $80 (Time range: 1030am to 130pm OR 330pm to 630pm)
Free delivery for order above $150 (1 hour time range: 9am to 7pm)
The above does not apply to Manyue orders unless hot food is checked out together in the order and is above $80, we can do 1 free delivery + 1 free delivery for the manyue items).
Manyue - 1 free delivery location available per baby (ie, order multiple separate orders but only 1 free delivery will be provided per baby)
For manyue deliveries, if you have further questions, please write in to clarify before placing order.
Please ensure that your recipient is available to receive and note the below terms:
- If the recipient is not available, or not contactable, the driver will leave the items outside the door if they have tried to contact.
- If no one is available to receive and a redelivery is required, a fee will be charged at $15.
Baby One Month Box
3 days advance notice required
Place your order on https://www.ollella.com/collections/baby-one-month-box-%E6%BB%A1%E6%9C%88%E7%9B%92
You can mix and match between the selections.
Min 8 orders per day to do ang ku kueh and eggs. You can write in to check with us if there are other manyue orders for you to ride on.
If not, we will change out the eggs to 1 kueh salat instead.
Send in your baby photo to email@example.com if you wish to add a baby photo on it.
1 free delivery location available per baby (ie, order multiple separate orders but only 1 free delivery will be provided per baby)
Additional locations at $12/location (1030am-130pm, 330pm-630pm)
Send us an excel with the following information:
1. Recipient name(s)
2. Contact number
3. Address (include postal code in the same cell)
4. Items to send per location (list the items)
If you'd like ang ee, please write in the comments before checking out.