WE ARE NOW HALAL CERTIFIED!

Mount Alvernia Hospital & Far East Square outlets: Mon - Fri, 730am-330pm, Sat, 930-330pm. Dine in & same day pick up available, while stocks last. Closed on Public Holidays and Sun.

Bedok Factory: Self-pick up (online preorder only before 3pm day before) is available. Open daily including public holidays. No items available on the spot for purchase. Drive up straight to level 5 via ramp. If not driving, take lift from Lobby H and exit from the door on the right at level 5.

OLLELLA

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Individual location delivery (additional cost)

$15.00

This is an add-on for baby full month box delivery to additional locations. Each additional location is at $15/location. Example, if you need 10 deliveries, you have 1 free delivery, thus, check out 9 deliveries.

If you have only 1 additional location, please use the fields below.

If you have multiple locations (more than 1), just check out the number of deliveries you need and send us an excel sheet with the following information and email us at ollella.orders@gmail.com

Excel sheet:
1. Recipient Name (must be their first name and not relationship relative name)
2. Contact number (no land lines, only mobile numbers)
3. Delivery timing: 1030am-130pm or 330-630pm
4. Delivery address (postal code to be in the same cell as the address)
5. Number of items per location, name of items

Please ensure that your recipient is available to receive and note the below terms:
- If the recipient is not available, or not contactable, the driver will leave the items outside the door if they have tried to contact.
- If no one is available to receive and a redelivery is required, an additional $20 fee will be charged for an additional location.

Commonly Asked Questions

  • Kueh storage instructions

    Store at room temperature below 26 Degree Celsius, away from direct sunlight. To be consumed by 8pm of purchased date. If stored in refrigerator chiller section, rice base kueh should be re-steamed for 4-5 minutes to regain soft texture.

  • Pastries storage instructions

    Best consumed within the same day at room temperature to ensure softness of sponge and filling. Leftovers can be stored in the chiller for 2 days.

  • Delivery

    $20 delivery fee for below $50 spend.
    $15 delivery fee between $50 and $150 spend.
    Min $150 spend for free delivery time range between 1030-130pm, 330-630pm.

    Above $200 for free 1 hour specific time delivery eg. 10am-11am.

    The above does not apply to Manyue orders unless ala carte items are checked out together in the order and is above $150, we can do 1 free delivery + 1 free delivery for the manyue items).

    Manyue - 1 free delivery location available per baby (ie, order multiple separate orders but only 1 free delivery will be provided per baby) Additional delivery at $15/location, both free and additional delivery timing 1030-130pm, 330-630pm.

    For manyue deliveries, if you have further questions, please write in to clarify before placing order.

    Please ensure that your recipient is available to receive and note the below terms:

    - We are unable to deliver at a specific time. Delivery will be within time slot selected.

    - Collection Date must be strictly followed to specified order date, no changes to timing or date will be entertained 24 hours prior to delivery, extra charges will be imposed for last minute changes.

    - We do not offer refund or redelivery should the wrong address be provided or should the recipient not be available to receive items within 10 mins of driver's arrival and calls.

    - Please provide recipient's name and contact number for ease of delivery.

  • Baby One Month Box

    3 days advance notice required
    Place your order on https://www.ollella.com/collections/baby-one-month-box-%E6%BB%A1%E6%9C%88%E7%9B%92

    You can mix and match between the selections.

    Min 8 orders per day to do ang ku kueh and eggs. You can write in to check with us if there are other manyue orders for you to ride on.

    Send in your baby photo to ollella.orders@gmail.com if you wish to add a baby photo on it.

    1 free delivery location available per baby (ie, order multiple separate orders but only 1 free delivery will be provided per baby)

    Additional locations at $15/location (1030am-130pm, 330pm-630pm)

    Send us an excel with the following information:
    1. Recipient name(s)
    2. Delivery Timing (1030-130pm, 330-630pm)
    3. Contact number (no landline)
    4. Address (include postal code in the same cell)
    5. Items to send per location (list the items)